Responsible Play
Our commitment to a safe and responsible platform.
Our Commitment to You
NorthHorizon Lotto is committed to promoting a responsible environment. We believe that lottery participation should be a fun and entertaining activity. It is not a source of income or a solution to financial problems. We are dedicated to providing clear information, upholding age restrictions, and connecting our users with resources to help them play responsibly.
Tips for Responsible Play
Playing responsibly means making informed choices and staying in control. Here are some tips to keep in mind:
- Play for Entertainment: Treat lottery participation as a form of entertainment, not as a way to make money.
- Set a Budget: Decide on a money limit before you play and stick to it. Never spend more than you can comfortably afford to lose.
- Set a Time Limit: Balance the time you spend on lottery activities with other hobbies and responsibilities.
- Never Chase Losses: Accepting that losing is part of the game is important. Trying to win back money you've lost is a high-risk behavior.
- Understand the Odds: All lottery outcomes are based on chance. Understanding the odds can help you keep your expectations realistic.
- Take Breaks: It's healthy to take breaks from playing. If you feel you're no longer in control, stepping away is a good idea.
Strict Age Verification
Our services are strictly for adults. We take comprehensive steps to verify that all our users are of legal age to participate in lottery activities in their Canadian province or territory (18+ or 19+, depending on the region). It is illegal for minors to participate.
Think You Might Need Help?
If you are worried about your own participation or that of someone you care about, it's important to know that help is available. These confidential, free resources are here to support you:
Canadian Support Resources
- Responsible Gambling Council (RGC): A leading non-profit organization for problem gambling prevention.
- ConnexOntario: Free, confidential 24/7 help for addiction and mental health in Ontario.
- CAMH: The Centre for Addiction and Mental Health provides resources and support.
- GamTalk: An online community for peer support and discussion.
You can also find dedicated helplines and services specific to your province or territory.
Platform Tools (Self-Exclusion)
We are developing tools to help you manage your play. This will include options to set spending limits, take temporary "cool-down" breaks, or enter into a self-exclusion period if you need to stop playing entirely. Please visit your account settings (once registered) for available options or contact our support team for assistance.